Izzati, Najmiatur Rizqi (2021) English Needs in Business Field in Banjarmasin. Skripsi, Tarbiyah dan Keguruan.

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ABSTRAK

This research described how important English is for employees who work in marketing field and their needs of English in their daily work activity. The design of this research was mixedmethod with descriptive sequential explanatory research. The subjects in this research were employees from marketing field, the object of this study was English that was needed by workers based on their necessity, lacks, and wants. In collecting the data researcher used questionnaire in the form of Likert scale which divided into „strength and weaknesses‟ and „lacks and needs‟ part and semi-structure interview technique. All data are collected and analyzed by using sequential explanatory mixed-method. For the questionnaire, the data was divided between lacks and needs of their English skills. For the interview, the data gave additional information such as the importance and application of English in their work field, also their self-awareness to improve their English skills. The results of this research were the employees‟ English skills were in average level of most of workers. The English skills they felt the need to improve were reading and listening. This was due to their difficulty to follow several activity in their work field such as meeting, receiving and sending e-mail, finishing report, and so on, that often used English, specifically reading and listening skill. However, they were still lack mainly at grammar, speaking, and writing skills. The employees think that English was important for their work and promotion in the future. Thus, they were enthusiast to learn of English skills more.

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