Safrudi, M.Agus (2018) Manajemen Konflik Di Madrasah Tsanawiyah Negeri Model Martapura Kabupaten Banjar. Tesis, Pascasarjana.

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ABSTRAK

This research is foccus on: How about the Conflict Management among the students? How about the Conflict Management between the student and teacher? How about the Conflict Management betwen the teacher and the parent of the student? How about the Conflict Management between the school with societies? The objective of the research was to describe the Conflict Management among the student, the student with teacher, the teacher with the parent of the student, and the Conflict Management between the school and societies. The approach of this research using qualifative approach with descriptive analysis the reseach data were explored using observation interview and documentation techniques. To get the desire of data, the write or the authors use the interview by using interview instrument more with the principals, teacher, student, parent and the society leaders that relevent to the research. There are four conflicts that accured in Madrasah Tsanawiyah Negeri Model Martapura, its namely: 1). The conflict among the students, 2). the conflict between the students with the teacher, 3). The conflict between the teacher with the parents of the student, 4). the conflict between the school and society. The conflict among the students were caused by the courtship and the flights. The conflict solution strategy uses coercion or sanction, avoidance, compromise and smoothing. The result of the conflict is lose-lose. The conflict between the students with the teacher were coused by controvened the rule from the teacher, didn’t make and do the task and didn’t commit the memorize. The conflict solution strategy use coercion or sanction, avoidance, compromise and smoothing. The result of the conflict are lose and win The conflict between the teacher with the parents of the students were coused by the volue of the parents task or the raport of their child were not satisfied or the parents were not too understand about the rule of the school. The conflict solution strategy uses avoidance, compromise and smoothing. The result of the conflictis win-win. The conflict between the school and socities were coused by the less of the societies attention with the cleaness of the school. The conflict solution strategy uses avoidance, compromise and smoothing. He result of the conflict is win-win

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