Kamil, Muhammad Ihsan (2024) Netiquete and Politeness during Online Interaction of English Class. Skripsi, Tarbiyah dan Keguruan.

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ABSTRAK

In order to maintain efficient and safe online communication, students have to learn, comprehend, and apply how to manage their online relationships and build appropriate 'Netiquette.' Recently, politeness has become one of the most crucial problems in Indonesian education. At school or university, most students communicate in a disrespectful manner and prefer to employ slang or inappropriate language. As a consequence, it is the responsibilities of a teacher to educate their students how to communicate respectfully particularly during teaching and learning process. Arising from the description above, the researcher explored netiquette and politeness during online interaction, to discover maxim of politeness established by the tutor during online interaction and to explore the students’ netiquette towards the tutor’s politeness during online interaction. This study used qualitative research design and case study method. Research data was generated in qualitative form. Data in this study was collected through interview and documentation. Data analysis were emphasized in the following steps based on Creswell (2009, p. 185-189); organize and prepare the data for analysis, read through all the data, begin detailed analysis with a coding process, generate a description, and analysist. The result showed that there were six Maxim of Politeness applied by the English tutor, as follow: 1) Tact Maxim, 2) Generosity Maxim, 3) Approbation Maxim, 4) Modesty Maxim, 5) Agreement Maxim, and 6) Sympathy Maxim. Following by those, the students followed these 10 rules of netiquette as their online interaction.

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